Customer Satisfaction

As a leading web pharmacy, we strongly believe in a healthy relationship with our valuable customers.
In order to make this possible, we focus on our customer’s convenience and try to provide 100% percent customer satisfaction. 

We value your time and money and always come with great offers and services to provide high-class online shopping and home delivery services. 

Here are some of what we offer our customers:

Money-Back Guarantee

In today’s lifestyle, money is the thing that everyone wants to save. However, money cannot buy everything but can help in everything. And, in order to save your hard-earned money, we offer an exceptional money-back guarantee.
Whenever you order a product from our web pharmacy and do not get an appropriate delivery, you can take the help of our refund and return policy. Whether the delivery is wrong, not belonging to you, or faulty, you can return it in the next 15 days and claim a refund or exchange. 

We don’t have any hidden terms and conditions on our refund services, but please, while claiming an exchange or refund, please return the product in the same package you received it. For more information, please read our Return Policy. 

Price match guarantee

We offer all our drugs at affordable prices, cheaper than the rate in local street stores. If you find the identical drug advertised at a lower price in print or on another retailer’s online site, we will match the rate. If you find a lower advertised price after purchase, we will match that price for up to 30 days.

*The following terms & conditions apply to our price match guarantee and the advertised price:

• Products must be identical to that sold by our pharmacy (e.g., model, brand, color, size, certification standards) and must be in stock and available for sale and delivery.
• The product must be located in the United States and sold and shipped by a retailer or authorized dealer located in the United States 
• The price must not be lower due to posting error and misprint 
• The price must be in US dollars and will be adjusted to account for any fees, taxes, or other charges such as environmental handling fees and shipping 

Note: Price match guarantee limited to one per customer, per day, per item- does not apply to advertising that states “limited quantities,” “clearance,” “bankruptcies” close-outs” or similar concepts – special offers(such as bundled offers, rebates, mail-in offers, coupons) may be excluded at the discretion of our website. 

All the same conditions, limitations, or qualifications of the original offer will apply.

We reserve the right to confirm that all conditions have been met and not a price match if any conditions can not be verified. Our decision on whether to price match will be final in all cases.

We seek and promote your feedback.

In order to find out what you think about our pharmacy or what you expect from our web store, we ask for your feedback. 

Here is how we take your feedback and improve our user experience;

• We allow you to provide testimonials and one-line reviews. 
• Ask for your feedback after completing your order. 
• From time to time, we share a simple and easy feedback form with our regular customers.  

Thanks for trusting Aidbids.com. Keep purchasing.